Products & Services

                        SOLUTIONS FOR AN INTERCONNECTED WORLD


Datumcom specializes in systems which are robust, cost effective, and easy to maintain.

Datumcom can customize software at the client's request and interface to existing computer applications, such as Computer Aided Dispatch (CAD) and Customer Relationship Management (CRM) systems. We pride ourselves on not locking you into proprietary technology.

In addition to developing complex, customized applications, Datumcom utilizes standard products and open architecture platforms to ensure easy implementation and future expansion into emerging technologies.

Datumcom can offer you solutions in the following areas:

AVL: Automatic Vehicle Location systems utilizing GPS for tracking and dispatching.

Mobile Data: Use wireless communications networks to electronically link field personnel with a dispatch center, other field personnel, or other computer systems.

Satellite Networks: Utilizes systems which allow our customers to communicate through voice, data, or television.

Commercial Security and Consumer Security: Datumcom will bring you "Peace of Mind" 24 hours a day, 365 days a year!

Wireless Video: Ideal for sprawling cities or complexes where manpower is limited.


AUTOMATIC VEHICLE LOCATION

Datumcom's AVL (Automatic Vehicle Location) systems use GPS receivers to assist in tracking and dispatching vehicles. These systems provide users the ability to quickly respond to an emergency situation, providing law enforcement and emergency response teams an invaluable advantage in terms of the most important element: time. A variety of communication platforms are available: conventional radio networks, cellular (CDMA, GSM, LTE) and satellite

Datumcom can provide AVL/GPS services to both the public sector and the private sector. For additional information on the uses of each AVL/GPS system, please refer to the following pages:

Datumcom's AVL/GPS software is Web-based with an easy to use graphical user interface that is intuitive and quickly learned. It is full featured with great flexibility to adapt to your needs. It uses Web-based mapping data as its mapping system providing great flexibility and a large choice of high quality maps from which to choose.  

Datumcom has the most cost effective system for tracking public safety and commercial fleets available. It is designed so you can have the features you need at a cost you can afford. It will work on any vehicle, watercraft, or aircraft.

 

AUTOMATIC VEHICLE LOCATION - FOR THE PRIVATE SECTOR

We are living in a society where information is the key to opportunities. Opportunities appear when you have intelligence that is current, comprehensive, and reliable. The winners in this information age will be those who tap into technological resources to work smarter and cheaper.

Any company with a fleet to manage, whether large or small, can derive substantial benefits from an Automatic Vehicle Location -AVL/GPS- systems. There are no limits to the types of businesses that can benefit from this affordable technology. Some companies currently utilizing AVL/GPS systems are:

  • Trucking and delivery services
  • Taxi and limousine services
  • Communications and power utilities
  • Cable providers
  • Health care organizations
  • Hazardous material transporters
  • Heavy equipment haulers
  • Executive security firms
  • Insurance companies
  • Container and trailer haulers

WHAT CAN AUTOMATIC VEHICLE LOCATION -AVL/GPS- DO FOR YOUR COMPANY?

Customers use Automatic Vehicle Location -AVL/GPS- systems to gain further control of their assets and increase their market share. The following advantages can be directly linked to Automatic Vehicle Location -AVL/GPS- systems:

  • Enhances customer safety and peace of mind
  • Locates vehicles to optimize fleet utilization
  • Reduced rates in designated geographic areas
  • Ability to know if a vehicle has entered a restricted zone
  • Knowledge if a vehicle has had an impact
  • Ability to disable a stolen or abused vehicle
  • Ability to remotely unlock doors
  • Knowledge of abuse by customer (speed, braking, acceleration, etc.)
  • Increases revenue stream through fleet management benefits (Concierge, Out-of-Bounds Reporting, Excessive Speed, etc.)
  • Opportunity to save on insurance rates

 Please view a complete list of Automatic Vehicle Location -AVL/GPS- system functions.

By utilizing Datumcom's AVL/GPS, you can:

  • Improve customer service:
    Increases customer satisfaction and confidence because it is possible to provide quick, accurate information about the status of a pick-up or delivery.
  • Increase efficiency:
    Provides drivers on-the-road guidance and advice, saving valuable time.
  • Increase revenues
  • Increase driver safety
  • Increase management control:
    Companies can customize and create reports so fleet operations can be managed more thoroughly.
  • Reduce liability exposure

Datumcom specializes in complete turnkey AVL/GPS systems and other customized wireless data solutions specifically tailored to the customer's requirements.

Please also see AVL/GPS for the Public Sector.

 

AUTOMATIC VEHICLE LOCATION - FOR THE PUBLIC SECTOR

More than ever the world is changing at a rapid pace. Throughout the nation, taxpayers are demanding more service for less money. Emergency teams are being held more accountable for their actions. The expectations of our community demand that we maximize the availability of information to emergency responders.

By utilizing Datumcom's Automatic Vehicle Location -AVL/GPS- technology, agencies are able to work smarter, work more efficiently, and save valuable time. Many of these agencies provide services that lives depend on. In a life and death situation, a few seconds can make a big difference.

There are no limits to the types of agencies that can benefit from this affordable technology. Some public sector agencies currently utilizing this technology are:

  • Police forces
  • Ambulance services
  • Fire departments
  • Highway departments
  • Military forces
  • Government security and intelligence agencies

WHAT CAN AUTOMATIC VEHICLE LOCATION DO FOR YOUR AGENCY?

By utilizing Datumcom's AVL/GPS, you can:

  • Reduce response time:
    Dispatchers are able to assign the closest and most appropriate vehicle. Dispatchers are able to locate addresses and assist in directing the responding unit.
  • Increase officer and personnel safety:
    Dispatchers can immediately assess the location and status of any vehicle in their fleet. Datumcom's AVL/GPS provides emergency alarms for use either in the car or remotely.
  • Improve community service
  • Reduce stress on dispatch center
  • Increase supervisor control:
    Supervisors allows assessment of operations from generated reports as well as through a see-it-all view of their patrol force or vehicle fleet.
  • Improve ability to assess situation

Datumcom specializes in complete turnkey AVL/GPS systems and other customized wireless data solutions specifically tailored to the customer's requirements.

Please also see AVL/GPS for the Private Sector.
Please view a complete list of Automatic Vehicle Location -AVL/GPS- system functions.



MOBILE DATA COMMUNICATION

Datumcom's mobile data computing systems use wireless communications networks to electronically link field personnel with a dispatch center, other field personnel, or even other computer systems. Mobile Data technology has revolutionized traditional jobs, and the size of the mobile work force has increased dramatically over the past several years.

Datumcom's mobile data communications systems are designed to be flexible to allow for easy integration into existing infrastructure and adaptation to future technology. Options are available to fit your needs and budget.

APPLICATIONS

Datumcom's mobile data computing systems uses are endless, and additional features are being developed daily based upon individual requirements. Datumcom's mobile data system can be designed to:

  • Obtain and submit work orders and customer information
  • Generate current and historical reports
  • Monitor field service productivity and customer service performance
  • Run license plate checks and check for outstanding warrants
  • Access national, state, and local crime databases
  • Write and submit reports from the field
  • Receive important details about an emergency while en-route

BENEFITS

Datumcom's mobile data computing systems users agree that wireless data has provided the expected payback of gains in efficiency. The benefits of a wireless system are too numerous to list, but include the following:

  • Allow for easier and faster queries
  • Eliminate communication errors and increase the accuracy of information received
  • Automate reporting requirements
  • Reduce the workload on dispatchers
  • Provide greater detail of information to officers/drivers, etc.
  • Provide real-time records management
  • Standardize data collection and distribution


SATELLITE COMMUNICATIONS SYSTEMS

Datumcom has extensive experience in the design, analysis, and integration of emerging satellite communication technologies for voice, video, data, and facsimile services. This experience is extended to working with all aspects of telecommunications, such as PBX, microwave, satellite earth stations, trunking, baseband, broadband, radio frequency, and antenna subsystems. Datumcom also offers turnkey VSAT systems using commercial satellites.

Datumcom's complete turnkey satellite systems can be provided in standard configurations or can be customized to comply with our customer's specifications. Datumcom's satellite systems incorporate state of the art technology with equipment selected on the basis of operational reliability and ease of maintenance.

SUPPORT & SATISFACTION

Key features of Datumcom's customer support policy are:

  • Provision of in plant training on site at our customer's location
  • Provision of complete documentation packages as part of the project
  • Complete on site testing to customer specification
  • Operations and maintenance support personnel after project completion
  • Immediate response to all customer inquiries
  • Fast, efficient, on time project implementation and completion

 

BUILDING ALARM MONITORING                                                   

Datumcom's alarm monitoring systems were developed to detect an alarm in your business, industrial complex, even your office, and transmit the alarm using wireless data communications. Datumcom's alarm monitoring system can detect the breaking of glass, the opening of doors or windows, or the intrusion of any individual into the building. The system can also include a fixed or key chain panic button for added personnel security and can be made compatible with existing building alarm systems.

If the alarm has been set off, the central monitoring station receives precise information, instantly creating a sophisticated map and directly alerting the nearest authorities.

Datumcom's software is easy to use and based on standard Web-based software. All system functions are on a graphical user interface, having various capabilities specifically designed for the needs of each user.

Your business will always be protected when using Datumcom's cutting edge alarm monitoring systems. 

TOTAL SECURITY FOR YOUR HOME AND FAMILY 


Datumcom's security systems will bring you security 24 hours a day, 365 days a year. Datumcom's alarm monitoring systems can detect, directly and instantly, any alarm activation: the breaking of glass, the opening of doors or windows, or the intrusion of any individual into the building. The alarm system can also include a fixed or remote panic button for added personal security.

Datumcom's alarm systems include intelligence to handle emergencies, fires, panic buttons, health alarms, silent alarms, and filtering of false alarms. In addition to transmitting data to a central alarm monitoring station, the system can be expanded to allow fire and health alarms to be transmitted directly to the nearest fire station or hospital.

 
WIRELESS VIDEO NETWORKS  

Datumcom's wireless video networks offer you a window on the world. Datumcom's wireless video system allows law enforcement and security personnel to monitor strategic locations of a city or a large facility by transmitting real-time video over a wireless network. The sophisticated command and control center allows individuals to manage multiple cameras and record all information by multiplexing the incoming video.

Datumcom's wireless video networks also may be used in private video networks and private commercial video networks using both telephone lines and the internet.

OTHER VIDEO NETWORKS

Datumcom offers state of the art video compression technology that receives and transmits live video and audio over standard telephone and IP lines.

Datumcom's system can convert a desktop, laptop, smartphone or tablet into a video receiver, giving the client the ability to control cameras and other devices at a remote location and enable users to access digital video/audio from a remote (or local) facility via a phone line. The video systems support black and white, color, and infrared cameras with Pan/Tilt/Zoom (PTZ) camera controls.

Datumcom's video applications provide the fastest video frames rates in the industry while allowing systems administrators to optimize image quality and frame control. The Datumcom system is flexible in enabling companies to migrate system video into their existing corporate network as warranted.

 

AUTOMATIC VEHICLE LOCATION (AVL/GPS)- GLOSSARY OF SYSTEM FUNCTIONS

Personal Security Functions

  • In-Vehicle Panic Button:
    A driver activated emergency function found in the vehicle- as opposed to activation via telephone call, key chain etc.
  • Remote Panic Button:
    A driver activated emergency function carried on the driver's person- usually a key chain panic button.
  • ACN - Automatic Collision Notification Sensor:
    This sensor works independently of any component of the vehicle (airbag, speed, brakes, etc.). It will detect a collision and automatically transmit this information to a central monitoring station via the AVL/GPS unit in the car. The information transmitted will give the operator the exact location of the crash, the time and date, the force of the collision and the driver's behavior before and during the incident.
    An optional camera can be mounted in the vehicle. Pictures can be taken and transmitted to the central monitoring station to further assess the severity of the incident.
  • E-911 Service Provider Interaction:
    The emergency signal is sent from the vehicle to the service provider. The service provider then communicates directly with the E-911 dispatchers.
  • E-911 Vehicle Interaction:
    The driver is able to communicate directly with E-911 dispatchers during an emergency situation.
  • Driver Service Provider Interaction:
    The driver is able to communicate directly by voice or text with the service provider during any situation.
  • Route Guidance:
    The driver is able to receive directions. This function usually means that the service provider includes voice route guidance from the dispatcher to the driver via cellular communications in standard service packages. Alternatively, the route guidance can be in the form of text messages. A centrally located navigable type road network database. e.g. on a server, is accessed for the route guidance information.
  • "Listen-in" Ability:
    The service provider has the ability and the authority to listen to in-vehicle activity during an emergency situation. Once the authorized listen-in function begins, it is very difficult for the driver/hijacker to disconnect the communications device (usually a cellular phone).

Theft Recovery Functions

  • Automatic Theft Alarm:
    An emergency signal is sent from the vehicle to the service provider based on sensors that explicitly detect a theft attempt. This alarm is usually set off by either door or ignition tampering, or by the failure to disable the alarm by performing a particular action, such as entering a security code.
  • Motion Sensor:
    GPS is used to detect unauthorized motion of the vehicle. The service center is alerted if the vehicle towed.
  • Geo-Fence:
    The service center is alerted if the vehicle goes outside of a pre-determined boundary.
  • Continuous Tracking / Emergency Services:
    Once an E-911 situation is underway, the E-911 authorities can track the vehicle continuously and directly without going through the service provider.
  • Continuous Tracking / Service Provider:
    Once an E-911 situation is underway, the service provider constantly monitors the vehicle's position.
  • Vehicle Immobilization:
    With police authorization, the service provider can inhibit the vehicle from further movement- usually this means engine shutdown. In addition, without police authorization required, the vehicle can disallow engine starting.
  • Remote Horn Activation:
    The service provider can sound the horn repeatedly from the control center. This function is usually used to bring attention to a vehicle that has been stolen.
  • Remote Lights Activation:
    The service provider can flash the lights repeatedly from the control center. This function is usually used to bring attention to a vehicle that has been stolen.
  • Compatible with Existing Alarm:
    The in-vehicle unit can be interfaced with the existing car alarm system. Distress signals sent to the service provider are activated by the existing car alarm.

Convenience Functions

  • Roadside Assistance:
    At the driver's request, the service provider sends the appropriate assistance, such as a tow truck. The service provider may be affiliated with a motor association like the AAA.
  • Peripheral Monitoring:
    This function refers to the service provider's ability to monitor in-vehicle sensors such as low battery, low oil. low fuel. etc.
  • Customer Vehicle Location:
    The customer can determine the vehicle's location when someone has borrowed it. This can be done in several ways: by entering a user name and password on the service provider's web site; by phoning the service provider and supplying the correct password; or by purchasing software that works on a home PC.
  • Regular Cellular Phone Use:
    In addition to the E-911 and roadside assistance calls to the service provider, the system allows for regular business or personal voice communications.
  • Text Messaging Service:
    LCD text messaged are displayed inside the vehicle.
  • Driver Information:
    This function refers to the many value-added services such as digital yellow pages, sports scores, weather reports. etc. This function cannot be described further because most systems are just beginning to provide such services, and to differentiate amongst them would be misleading. The most important information will be traffic flow information. Until Advanced Traveler Information System (ATIS) standards are in place and Information Service Providers (ISPs) emerge with in-vehicle services, driver information will be non-existent or in a state of flux.
  • Driver Personalization:
    This function refers to the system's ability to recognize different drivers and automatically use the pertinent system settings.
  • Remote Power Door Unlocking/Locking:
    The service provider can lock or unlock the vehicle doors from the remote control center.
Web Hosting